Unlock Direct Access: Tesla Austin TX Phone Number Revealed for Immediate Support!
Tesla, the innovative electric vehicle manufacturer, has established a significant presence in Austin, Texas. As the company's global headquarters and manufacturing hub for Model Y and Cybertruck, Gigafactory Texas has become a focal point for Tesla's operations.
For those seeking to contact Tesla in Austin, finding the correct phone number can be crucial. Tesla's service center in Austin can be reached at (737) 717-8919. This number provides direct access to Tesla's support team for service-related inquiries and assistance.
Tesla's Austin location at 500 E St Elmo Rd serves as both a gallery and service center. Customers can schedule test drives, explore Tesla's latest models, and receive support for their vehicles at this facility. The gallery is open Monday through Sunday, offering ample opportunities for potential buyers and Tesla enthusiasts to engage with the brand.
Tesla's Presence in Austin
Tesla has established a significant footprint in Austin, Texas, with major facilities and operations in the area. The company's presence centers around its state-of-the-art manufacturing plant and corporate offices.
Gigafactory Texas
Gigafactory Texas serves as Tesla's global headquarters and manufacturing hub. Located at 1 Tesla Road, the massive 2,500-acre facility sits along the Colorado River. It boasts over 10 million square feet of factory floor space dedicated to producing Model Y vehicles and the upcoming Cybertruck.
The plant represents a major investment in the Austin area, creating thousands of jobs. Tesla chose this location to expand its U.S. manufacturing capacity and bring production closer to East Coast markets.
Gigafactory Texas also houses Tesla's corporate offices, consolidating key business functions in one location. The move of Tesla's headquarters from California to Austin in 2021 further cemented the company's commitment to the region.
Contact Information
Tesla provides multiple ways for customers to get in touch regarding their vehicles, services, and inquiries. The company offers dedicated phone numbers and email addresses for different departments to streamline communication.
Main Phone Number
Tesla's main phone number for the Austin, Texas location is 512-516-8177. This number serves as the primary contact point for general inquiries and information about Tesla products and services. Customers can call this number during business hours to speak with a Tesla representative. For roadside assistance, Tesla offers a separate dedicated line at 877-798-3752, available 24/7 for emergency support.
Service Email
Tesla's service email is a convenient way for customers to reach out regarding vehicle maintenance and repairs. While Tesla does not publicly list a specific service email for the Austin location, customers can typically contact service@tesla.com for assistance. This email address allows owners to schedule service appointments, ask questions about their vehicle's maintenance, and receive support for any service-related issues.
Store Email
For inquiries related to Tesla's Austin store at 500 E St Elmo Rd or other locations, customers can use the general sales email address: austin_sales@tesla.com. This email is useful for scheduling test drives, asking about vehicle availability, and getting information on Tesla's product lineup. Store staff typically respond to emails within one business day, providing detailed information and assistance to potential buyers and current owners alike.
Visiting Tesla in Austin
Tesla has multiple locations in Austin, Texas for sales, service, and production. The facilities offer different hours and services for customers interested in Tesla vehicles and products.
Location and Address
Tesla's main production facility, Gigafactory Texas, is located at 1 Tesla Road, Austin, TX 78725. This massive factory produces Model Y vehicles and batteries.
For sales and service, Tesla has two locations in Austin:
Austin-500 E St Elmo Rd: 500 E St Elmo Rd, Austin, TX 78745
Austin-Pond Springs: 12845 Research Blvd, Austin, TX 78759
These retail locations allow customers to view and test drive Tesla vehicles.
Store Hours
Tesla's retail stores in Austin operate on the following schedule:
Monday to Sunday: 10:00 AM - 7:00 PM
These hours apply to both the E St Elmo Rd and Pond Springs locations. Customers can schedule test drives during these times.
It's advisable to make an appointment for a test drive or consultation to ensure prompt service.
Service Hours
Tesla's service centers in Austin have different operating hours:
Monday to Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
For service inquiries or appointments, customers can contact:
E St Elmo Rd location: (737) 717-8919
Pond Springs location: (737) 207-8000
Tesla also offers mobile service for certain repairs and maintenance, which can be scheduled through the Tesla app or website.
Customer Experience
Tesla prioritizes customer satisfaction through responsive support and service options. The company offers assistance for vehicle issues and aims to address customer feedback.
Roadside Assistance
Tesla provides 24/7 roadside assistance for owners. This service covers flat tires, lockouts, and towing to the nearest Tesla Service Center. Customers can access help via the Tesla mobile app or by calling the dedicated hotline. Response times vary based on location and service demand.
Tesla's roadside assistance includes battery charging for stranded vehicles. Technicians can often diagnose and resolve minor issues remotely through the car's onboard systems.
Yelp Reviews
Yelp reviews for Tesla's Austin service center offer mixed feedback. Some customers praise the efficient service and knowledgeable staff. Others report scheduling difficulties and communication issues.
Positive reviews highlight quick turnaround times for repairs and courtesy vehicle options. Critical feedback often mentions long wait times for appointments and parts availability challenges.
Review scores fluctuate, reflecting varied customer experiences. Tesla actively monitors these reviews to improve service quality and address recurring concerns.
Media and Gallery
Tesla's Austin location offers visual content showcasing their vehicles and facilities. Photos and videos provide potential customers with an in-depth look at Tesla's offerings and operations in the Texas capital.
Photos
Tesla's Austin gallery features high-quality images of their electric vehicles. These photos highlight the sleek designs of the Model S, Model 3, Model X, and Model Y. Interior shots display the minimalist dashboards and spacious cabins. Exterior images showcase the vehicles' aerodynamic profiles and distinctive features like the falcon-wing doors on the Model X.
The gallery also includes pictures of Tesla's Austin facilities. These images give viewers a glimpse of the showroom, service center, and Supercharger stations. Photos of the nearby Gigafactory Texas may also be available, showing the massive scale of Tesla's manufacturing operations.
Videos
Tesla provides video content to complement their photo gallery. These videos often include virtual tours of their Austin showroom and service center. Viewers can see the various models on display and get a feel for the customer experience.
Test drive footage highlights the performance and handling of Tesla vehicles on Austin roads. Some videos may feature local landmarks or scenic routes, demonstrating how Tesla cars integrate into the city's landscape.
Product demonstration videos showcase key features like Autopilot, the touchscreen interface, and over-the-air software updates. These clips help potential buyers understand the innovative technology that sets Tesla apart in the automotive industry.
Tesla Operations
Tesla's operations in Austin, Texas encompass a major manufacturing hub and the company's global headquarters. The sprawling Gigafactory Texas facility produces Model Y vehicles and will be the home of Cybertruck production.
Located at 1 Tesla Road, Austin, TX 78725, this site serves as the nerve center for Tesla's expanding operations. The factory employs thousands of workers across various roles in manufacturing, engineering, and corporate functions.
Tesla's Austin operations include:
Vehicle production
Research and development
Corporate leadership
Supply chain management
Quality control
The company has invested heavily in advanced robotics and automation at the Austin facility. This technology enables efficient production processes and helps maintain Tesla's position as an innovative leader in the automotive industry.
Tesla's presence in Austin has significantly impacted the local economy. It has created numerous job opportunities and attracted related businesses to the area.
The Austin location also houses Tesla Energy operations, focusing on solar panels and energy storage solutions. This division works alongside the automotive sector to advance sustainable energy technologies.
