Tesla Austin Texas Phone Number: How to Contact the EV Giant's New Headquarters!
Tesla's global headquarters is located in Austin, Texas, marking a significant shift from its previous base in California. This move has sparked interest among Tesla enthusiasts and potential customers seeking to contact the company directly.
For emergency roadside assistance, Tesla recommends using the Tesla mobile app or calling their dedicated phone numbers. These numbers vary by country and region, ensuring customers worldwide can access help when needed.
While Tesla prefers digital communication methods, those looking to reach their Austin headquarters can find the address at 13101 Harold Green Road, Austin, Texas, 78725. The company's focus on innovation extends to its customer service approach, emphasizing efficient online channels for most inquiries and support needs.
Tesla Austin Texas Overview
Tesla has established a significant presence in Austin, Texas. The company's Gigafactory Texas, located at 1 Tesla Road, serves as its main manufacturing facility in the area.
Tesla's Austin operations encompass vehicle production, research and development, and corporate functions. The Gigafactory spans over 2,000 acres and produces Model Y vehicles along with battery cells.
In addition to manufacturing, Tesla maintains corporate offices in Austin. One location is at Las Cimas, Building II, 807 Las Cimas Parkway.
For customer service, Tesla provides multiple contact options:
Store phone: (737) 800-5731
Roadside assistance: (877) 798-3752
Service email: [email protected]
Tesla's Austin store is located at 2323 Ridgepoint Drive, Austin, TX 78754. Customers can schedule test drives and receive sales assistance at this location.
The company's move to Austin has created thousands of jobs and contributed to the region's growing technology sector. Tesla's presence has also attracted suppliers and other businesses to the area.
Contact Information
Tesla provides multiple channels for customers to get in touch with the company. Direct phone support and online resources are available for inquiries, assistance, and service requests.
Phone Number
Tesla's main customer support phone number is 1-877-798-3752. This line is available for general inquiries and assistance. For those near the Austin, Texas location, the local gallerycan be reached at (737) 800-5731. Tesla's corporate headquarters in Austin has a phone number of 512-516-8177. Roadside assistance is accessible through the Tesla mobile app or by calling the dedicated support line.
Email and Online Support
Tesla offers comprehensive online support through its website at tesla.com. Customers can access a wide range of self-service options, including product information, troubleshooting guides, and frequently asked questions. The Tesla app provides another convenient way to request roadside assistance or schedule service appointments. For specific inquiries, Tesla's support team can be contacted via email through the website's contact form. This allows for detailed communication and efficient handling of customer needs.
Visiting the Tesla Store
Tesla's Austin store offers a modern, inviting space for customers to explore the company's electric vehicles and energy products. The location provides a hands-on experience with Tesla's latest innovations.
Location and Accessibility
The Tesla store in Austin is situated at 500 E St Elmo Rd, Austin TX 78745. This central location is easily accessible by car or public transportation. The store offers ample parking for visitors. Operating hours are Monday through Friday from 10:00 AM to 7:00 PM. Weekend hours may vary, so it's advisable to check before visiting. The facility is wheelchair accessible, ensuring all customers can comfortably explore the showroom.
Gallery and Showroom
Tesla's Austin gallery showcases the company's current vehicle lineup and energy products. Visitors can examine Model S, Model 3, Model X, and Model Y vehicles up close. The showroom features interactive displays that highlight Tesla's cutting-edge technology. Knowledgeable staff members are available to answer questions and provide detailed information about each product. Customers can schedule test drives to experience Tesla vehicles firsthand. The gallery also displays Tesla's solar panels and Powerwall home battery systems, allowing visitors to learn about sustainable energy solutions.
Service Center Operations
Tesla's Austin service center provides comprehensive vehicle maintenance and repair. The facility offers convenient hours and streamlined appointment scheduling to meet owners' needs.
Service Hours
The Austin Tesla service center operates Monday through Friday from 8:00am to 6:00pm. On Saturdays, service hours are 8:00am to 5:00pm. The center is closed on Sundays.
Technicians are available during these hours to perform routine maintenance, address issues, and complete repairs on Tesla vehicles. Emergency service may be available outside regular hours for critical situations.
Appointment Scheduling
Tesla owners can easily schedule service appointments online or through the Tesla mobile app. The app allows users to select preferred dates and times based on availability.
Same-day and next-day appointments are often available for urgent needs. Owners can describe issues and upload photos when booking to help technicians prepare. The service center also offers courtesy transportation options for longer repairs.
Appointments can be modified or canceled up to 24 hours in advance without penalty. Walk-in service may be accommodated for quick issues if technicians are available.
Store Hours
Tesla stores in Austin, Texas maintain consistent operating hours throughout the week. Most locations are open from 10:00 am to 7:00 pm Monday through Friday.
Saturday hours may vary slightly, with some stores open from 10:00 am to 7:00 pm and others from 11:00 am to 8:00 pm.
Sunday hours tend to be shorter, typically running from 12:00 pm to 6:00 pm.
It's important to note that service center hours may differ from store hours. Service centers generally operate from 8:00 am to 5:00 pm on weekdays.
For the most accurate and up-to-date information, customers are advised to check the specific hours for their desired Tesla location in Austin. Hours may be subject to change during holidays or special events.
Closing Days Information
Tesla's Austin locations have specific closing days throughout the year. These typically include major holidays observed in the United States.
Common closing days for Tesla facilities in Austin:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Some Tesla locations may have reduced hours or early closings on holidays like Christmas Eve and New Year's Eve. It's advisable to check the specific Tesla store or service center's schedule before visiting.
For the most accurate and up-to-date information on closing days, customers can contact Tesla directly. The phone numbers provided for Austin locations include:
Tesla Store and Service Center (Pond Springs): (737) 207-8000
Austin Ridgepoint: (737) 800-5731
Tesla's website and mobile app also offer current information on store hours and availability. Customers can access this information to plan their visits accordingly.
