Tesla's Research Boulevard Hub: Transforming Austin's EV Experience!
Tesla's presence on Research Boulevard in Austin, Texas, has become a focal point for electric vehicle enthusiasts and potential customers. The company operates a store and service center at 12845 Research Boulevard, offering a range of services to Tesla owners and those interested in the brand.
The Tesla location on Research Boulevard provides test drives, vehicle sales, and service support for existing Tesla models. This facility serves as a hub for Tesla's operations in the Austin area, allowing customers to experience the company's innovative electric vehicles firsthand.
In addition to the store and service center, Tesla has established Supercharger stationsalong Research Boulevard. These charging points enable Tesla drivers to quickly recharge their vehicles, enhancing the practicality of electric car ownership in the region. The combination of sales, service, and charging infrastructure demonstrates Tesla's commitment to supporting its growing customer base in Austin.
History of Tesla in Austin
Tesla's journey in Austin, Texas began with ambitious plans and quickly evolved into a major manufacturing presence. The company's expansion in the area has had a significant impact on the local economy and automotive industry.
The Beginning of Tesla's Presence
Tesla's interest in Austin emerged in early 2020 when the company started exploring locations for a new Gigafactory. In July 2020, Tesla officially announced Austin as the chosen site for its $1 billion manufacturing facility. This decision came after careful consideration and negotiations with local officials.
The company's move to Austin was driven by several factors, including Texas' business-friendly environment and the city's growing tech scene. Tesla's CEO, Elon Musk, also cited disputes with California officials over COVID-19 restrictions as a catalyst for the relocation.
Expansion and Growth
Following the announcement, Tesla rapidly ramped up its presence in Austin. The company began posting hundreds of job openings in October 2021, signaling its commitment to local employment. Construction of the Gigafactory progressed swiftly, with the facility becoming operational in a relatively short timeframe.
In late 2021, Tesla officially moved its headquarters from Silicon Valley to Austin, further cementing its ties to the city. The Gigafactory in Austin became a hub for producing Tesla's electric vehicles and energy storage products.
The facility has since become a popular attraction, offering guided tours to Tesla enthusiasts and curious visitors. This openness has helped integrate Tesla into the local community and showcase its advanced manufacturing processes.
Tesla's Research Boulevard Facilities
Tesla operates multiple facilities along Research Boulevard in Austin, Texas. These locations serve as important hubs for Tesla's sales, service, and charging infrastructure in the area.
Overview of the Research Boulevard Location
Tesla's presence on Research Boulevard includes two main facilities. The first is located at 9607 Research Boulevard in the Gateway Shopping Center. This site houses a Supercharger station with 18 charging stalls available 24/7, capable of delivering up to 72kW of power.
The second facility is at 12845 Research Boulevard. This location serves as a Tesla Store and Service Center. It provides a range of services for Tesla owners and potential customers in the Austin area.
Both facilities are situated along a major thoroughfare, making them easily accessible to Tesla drivers and shoppers in north Austin.
Services Offered at Research Boulevard
The Tesla Store at 12845 Research Boulevard offers test drives and vehicle sales. Potential buyers can schedule test drives at convenient times to experience Tesla's electric vehicles firsthand.
The Service Center provides maintenance and repairs for Tesla vehicles. It is staffed by trained technicians equipped to handle various service needs.
At the Supercharger station, Tesla owners can rapidly charge their vehicles. The 18 Superchargers ensure ample capacity for multiple vehicles to charge simultaneously.
Store hours are Monday through Wednesday from 9:00 AM to 6:00 PM. Customers can contact the store via phone at 737-207-8000 or email at [email protected] for inquiries or appointments.
Tesla Supercharger Network
Tesla's Supercharger network provides fast, convenient charging for Tesla vehicles. The network has expanded rapidly, with multiple locations in major cities like Austin, Texas.
Functionality of Tesla Superchargers
Tesla Superchargers deliver high-powered DC charging directly to the vehicle's battery. They can add up to 200 miles of range in just 15 minutes for some Tesla models. Superchargers are designed for efficiency, with most stations having multiple charging stalls.
Charging is initiated automatically when a Tesla is plugged in. The vehicle's touchscreen displays real-time charging information. Superchargers are available 24/7 and do not require reservations.
Locations Near Research Boulevard
Austin's Research Boulevard area has several Tesla Supercharger stations. The Gateway Shopping Center at 9607 Research Boulevard hosts 18 Superchargers. These chargers can deliver up to 72 kW of power.
Another Supercharger location is at 12586 Research Boulevard. Both sites offer convenient charging for Tesla owners in north Austin. The stations are strategically placed near shopping and dining options.
Tesla's mobile app and in-vehicle navigation system help drivers locate nearby Superchargers. This makes it easy to plan trips and find charging along routes.
Vehicle Support and Roadside Assistance
Tesla offers comprehensive support services for vehicle owners, including 24/7 roadside assistance. These services aim to provide peace of mind and quick solutions for any issues that may arise.
Overview of Tesla Support Services
Tesla provides a range of support services for its vehicles. The Tesla Store and Service Center on Research Boulevard in Austin, Texas offers maintenance and repair services. Owners can contact the service center at (737) 207-8000 for appointments or inquiries.
The center operates Monday through Friday from 7:00 am to 7:00 pm, and Saturdays from 9:00 am to 3:00 pm. For email communications, customers can reach out to [email protected]
Tesla's support extends beyond the service center. The company offers remote diagnostics and over-the-air software updates, allowing for quick resolution of some issues without visiting a service center.
Roadside Assistance Procedures
Tesla's Roadside Assistance is available 24 hours a day, 365 days a year. Owners can access this service by calling (877) 798-3752.
The roadside team handles various situations, including:
Flat tires
Vehicle lockouts
Emergency charging
Towing to the nearest Tesla service center
In unsafe situations, Tesla advises contacting emergency services first. For non-emergency issues, owners can use the Tesla mobile app to request assistance or schedule service appointments.
Tesla's roadside support team is trained to handle electric vehicle-specific needs. They can guide owners through basic troubleshooting steps or dispatch specialized technicians when necessary.
Visiting the Tesla Gallery
The Tesla Gallery on Research Boulevard in Austin offers a unique opportunity to explore Tesla's electric vehicles and energy products. Visitors can see the latest models up close and learn about Tesla's innovative technologies.
Planning Your Visit
The Tesla Gallery is located at 12845 N Highway 183 in Austin, Texas. It's open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Visitors are welcome to walk in during regular hours. No appointment is necessary to browse the showroom.
For those interested in a test drive, scheduling in advance is recommended. Test drives can be booked online through Tesla's website or by calling the gallery directly.
The gallery is easily accessible by car and offers free parking for visitors.
Gallery Amenities and Offerings
The Austin Tesla Gallery showcases the full lineup of Tesla vehicles, including the Model S, Model 3, Model X, and Model Y. Visitors can sit inside the cars and explore their features.
Knowledgeable Tesla product specialists are available to answer questions and provide information on vehicle specifications, charging options, and Tesla's Autopilot capabilities.
The gallery also displays Tesla's energy products, such as the Powerwall home battery and solar panels.
Interactive displays allow visitors to learn about Tesla's technology and customize vehicle options.
Merchandise like Tesla-branded apparel and accessories is available for purchase at the gallery.
Tesla Contact Information and Operating Hours
Tesla's Research Boulevard location in Austin, TX offers comprehensive services and convenient hours. Customers can easily reach out for assistance or schedule appointments through multiple channels.
Contact Details
Tesla's Austin-Pond Springs facility is located at 12845 Research Boulevard, Austin, TX 78759. The store phone number is 737-207-8000. For roadside assistance, customers can call 877-798-3752. Email communication is available through [email protected] for general inquiries and [email protected] for service-related matters. The Tesla Supercharger station at Gateway Shopping Center, 9607 Research Boulevard, provides charging options for Tesla owners.
Service and Gallery Operating Times
The Tesla store and service center on Research Boulevard operates Monday through Saturday. Store hours are 9:00 AM to 6:00 PM Monday to Thursday. Service center hours extend from 7:00 AM to 7:00 PM Monday through Saturday, offering expanded availability for maintenance and repairs. The Supercharger station at Gateway Shopping Center is accessible 24/7, featuring 18 charging points with up to 72kW capacity.
