Tesla Austin Contact Number: Get Instant Access to Local Support and Services!
Tesla's presence in Austin, Texas has grown significantly in recent years. As the electric vehicle manufacturer expands its operations, many customers and enthusiasts seek reliable ways to contact the company's local facilities.
Tesla offers multiple contact options for its Austin locations, including phone numbers for sales, service, and roadside assistance. The main Tesla Store and Service Center on Research Boulevard can be reached at (737) 207-8000 for general inquiries and service appointments.
For those needing roadside assistance in the Austin area, Tesla provides a dedicated hotline at (877) 798-3752. This number ensures Tesla owners can quickly get help if they encounter issues while driving. Additionally, Tesla's Austin Ridgepoint location on Ridgepoint Drive offers both sales and service support, with a gallery contact number of (737) 800-5731.
Tesla Austin Overview
Tesla's presence in Austin, Texas has grown significantly in recent years. The electric vehicle manufacturer established its Gigafactory Texas in the city, which serves as a major production facility.
Tesla's Austin operations include both manufacturing and corporate functions. The Gigafactory produces Model Y vehicles and is slated to produce the Cybertruck in the future.
The company's corporate headquarters officially moved to Austin in 2021. Tesla's main address in the city is 1 Tesla Road, Austin, TX 78725.
Tesla maintains multiple locations in Austin beyond its main facility. These include service centers and showrooms where customers can interact with Tesla products and receive support.
The Austin Gigafactory spans over 10 million square feet, making it one of Tesla's largest facilities globally. It plays a crucial role in the company's production capabilities and future growth plans.
Tesla's move to Austin has brought substantial economic impact to the region. The company has created thousands of jobs and continues to expand its local workforce.
Service Center Information
Tesla's Austin Service Center provides convenient maintenance and repair services for Tesla vehicles. The facility offers a range of services to keep Tesla cars in top condition.
Location and Address
The Tesla Service Center in Austin is located at 500 E St Elmo Rd, Austin, TX 78745. This centrally-positioned facility allows easy access for Tesla owners in the Austin area. The service center is part of Tesla's network of locations designed to support their growing customer base in Texas. Customers can find the center using GPS navigation or by following directions provided on Tesla's website.
Hours of Operation
The Austin Service Center maintains regular business hours to accommodate Tesla owners' schedules. The facility is open Monday through Friday from 8:00 AM to 5:00 PM. These hours apply to both service appointments and walk-in inquiries. Tesla recommends scheduling service appointments in advance to ensure prompt attention. The center is closed on weekends and major holidays. For emergencies outside of regular hours, Tesla provides a 24/7 roadside assistance service.
Contacting Tesla Austin
Tesla offers multiple ways to get in touch with their Austin locations. For general inquiries and product support, customers can call (737) 717-8919. This number connects to the Tesla gallery and service center at 500 E St Elmo Rd in Austin.
For service-specific questions or to schedule appointments, Tesla provides a dedicated email address: [email protected]. The service team can also be reached by phone at the same number as the gallery.
Tesla's Austin Ridgepoint location has a separate contact number. Customers can reach this gallery at (737) 800-5731. The address for this location is 2323 Ridgepoint Dr, Austin, TX 78754.
For roadside assistance, Tesla owners should use the Tesla mobile app to request help. Alternatively, they can call the dedicated roadside assistance number: (877) 798-3752.
Tesla's engineering headquarters in Austin can be found at:
1 Tesla Road Austin, TX 78725
While a direct phone number for this location isn't publicly listed, inquiries can be directed through Tesla's main customer service channels.
Service Center Hours
Tesla's Austin service centers maintain consistent hours to accommodate customer needs. The schedule provides ample time for vehicle maintenance, repairs, and consultations throughout the week.
Weekly Schedule
Tesla's Austin service centers operate Monday through Saturday from 8:00 AM to 5:00 PM. These hours apply to both the Ridgepoint and St. Elmo Road locations.
Customers can schedule appointments or drop by for service during these times. The centers are closed on Sundays.
Monday to Friday follow the same 8:00 AM to 5:00 PM schedule, offering consistency for weekday visits. Saturday maintains the same hours, allowing weekend access for those unable to visit on weekdays.
It's advisable to book appointments in advance, especially for complex services or during peak times. This ensures prompt attention and minimizes wait times.
Tesla Service Options
Tesla offers comprehensive service solutions for owners in Austin. Customers can access roadside assistance and schedule service appointments to keep their vehicles in optimal condition.
Roadside Assistance
Tesla provides 24/7 roadside assistance for owners. The service is available by calling (877) 798-3752. Trained professionals can help with issues like flat tires, lockouts, or towing if needed. Tesla's mobile technicians may also be dispatched for minor repairs at the owner's location.
Roadside assistance coverage varies based on the vehicle's age and warranty status. New vehicles typically include this service for the first few years of ownership.
Service Appointments
Tesla owners can schedule service appointments online or through the Tesla mobile app. The Austin service center is located at 2323 Ridgepoint Dr, Austin, TX 78754. It operates Monday through Saturday from 8:00 AM to 5:00 PM.
For non-urgent issues, Tesla encourages using the mobile app to book appointments. This allows owners to describe problems and select convenient time slots. The service center can be reached at (737) 800-5731 for urgent matters or questions about existing appointments.
Tesla's service approach emphasizes efficiency and convenience. Many issues can be resolved through over-the-air software updates or mobile service visits, reducing the need for in-person appointments.
Store and Shopping Experience
Tesla's Austin stores offer a unique retail environment for customers to explore and purchase vehicles. The locations provide hands-on experiences with Tesla products and knowledgeable staff to assist shoppers.
Store Location
Tesla operates multiple store locations in Austin, Texas. The Austin Ridgepoint store is situated at 2323 Ridgepoint Dr, Austin, TX 78754. Another location can be found at 500 E St Elmo Rd, Austin, TX 78745. These stores serve as galleries where customers can view Tesla vehicles up close and learn about their features.
The stores are designed with a modern, minimalist aesthetic that aligns with Tesla's brand image. Visitors can expect a clean, open layout with vehicles on display for examination and test drives.
Store Hours
Tesla stores in Austin maintain consistent hours to accommodate shoppers' schedules. Most locations are open Monday through Sunday, with slight variations between stores.
Typical store hours are:
Monday to Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
It's advisable to check the specific hours for each location, as they may differ slightly. Some stores, like the one on E St Elmo Rd, operate from 10:00 AM to 7:00 PM Monday through Saturday. Sunday hours may be shorter at certain locations.
Customers can schedule test drives and consultations during store hours. Walk-ins are welcome, but appointments are recommended for personalized assistance.
